GenAI applications that drive business performance
GenAI software
Elevate human capability, collaboration and ingenuity with Fuel iX, an award-winning portfolio of generative AI software.
Partners & LLM integrations
- 2.5+trillion tokens processed
- 50k+users
- 3.8hours saved per week per employee
AI that elevates human capability, collaboration and ingenuity
Accelerate your results with AI products built directly on our proven enterprise platform. Trusted by 50,000+ users, our GenAI applications deliver the seamless scale and rapid adoption your business demands.
Fuel iX Agent Trainer
Agent Trainer provides realistic AI simulations that accelerate the learning curve for both novice and experienced CX support agents. Our risk-free environment delivers measurable proficiency.
- AI-powered voice and chat roleplay
- Customizable customer simulations
- Automated performance evaluation
- Real-time feedback loops
- Manager insights and coaching analytics
Fuel iX Agent Assist
Agent Assist bridges the gap between complex data and instant resolutions with real-time AI guidance. This AI-driven support reduces handle times and empowers your team to focus on empathy, not admin.
- Instant information retrieval
- Contextual customer insights
- Automated workflow streamlining
- Multi-model LLM flexibility
- Integrated digital note-taking
Fuel iX Fortify
Fortify provides automated red teaming that pinpoints vulnerabilities in hours, not weeks. This rigorous testing ensures your GenAI deployments are safe, secure, compliant and resilient against evolving threats.
- Automated AI red teaming
- Unique, novel attack simulations
- Vulnerability and risk mapping and reporting
- Safety and security governance and compliance
- Programmatic regression testing
Fuel iX Copilots
Enterprise innovation accelerates when AI is accessible to everyone, not just technical experts. Copilots democratize generative AI by allowing any team member to build, share and manage custom AI assistants in minutes. This no-code approach scales ingenuity across the organization while maintaining centralized security.
- Custom no-code AI agents
- Drag-and-drop retrieval-augmented generation (RAG)
- Multimodal content processing
- Unified role-based access control (RBAC)
- Real-time usage analytics and guardrails
Fuel iX Platform
Fuel iX Platform is the enterprise-grade control plane that transforms fragmented AI experiments into a scalable, secure production ecosystem. From model orchestration to real-time observability, Platform provides the architectural backbone to manage, monitor and master your organization’s GenAI at runtime.
- Centralized AI governance
- Dynamic model orchestration
- Enterprise-grade trust and privacy
- Real-time observability and monitoring
- Low-code integration server
Find the product that fits your role
Purpose-built products for IT, operations and security teams, with shared enterprise-grade security, governance and management.
Explore our success stories
Enhancing agent performance and proficiency with Agent Trainer
Discover how a leading payment processor boosted CSAT across its digital support channels (email, chat, calls) with the help of Fuel iX™ Agent Trainer.
- 16%Improvement in CSAT across channels
Island Health enhances security and compliance of its public-facing digital careers AI chatbot
See how we helped Island Health ensure their career advisor chatbot, Shay, met compliance and brand safety standards through automated safety and security testing.
- 97% Reduction in testing time
Award-winning GenAI
Fuel iX enables production-grade generative AI for the enterprise. TELUS received the first Privacy by Design certification (ISO 31700-1) for its GenAI-powered customer support chatbot, built on Fuel iX.
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Let’s get started!
Talk to our team and learn more about what Fuel iX can do to accelerate your AI journey.
