UX/UI

  1. Insights
  2. Digital Experience
  3. UX/UI
  1. Ascensus retirement planning screenshot on laptop computer
    Case Study
    UX/UI

    Creating seamless onboarding to expand retirement plan access

    Discover how Ascensus leveraged TELUS Digital's web and user experience expertise to build their first large-scale web platform for managing retirement savings.

  2. Illustration of a person speaking into a smartphone, with various icons for settings cogs, microphones and text, all meant to represent voice technology.
    UX/UI

    Infographic: How consumers use voice technology

    Discover the survey results from TELUS Digital that explore how Americans are using voice technology both personally and professionally.

  3. Photograph of a person holding and speaking into a smartphone, meant to symbolize voice technology
    UX/UI

    Voice tech, GenAI and the next big wave in technology

    Voice technology and generative AI are likely to lead to a proliferation of better, more human voice assistants and improved customer outcomes. See why.

  4. Episode cover image for Questions for now, a TELUS Digital podcast, featuring an illustrated character standing in front of a phone receiving a voice input.
    Podcast
    31 minsJanuary 10, 2024

    Has the time come to prioritize voice-first experiences?

    On this episode, we explore whether voice-first experiences will be as ubiquitous as the internet and smartphones — and how brands can prepare for a voice-first future.

  5. Illustration of two people standing in front of a smartphone with a speaker icon meant to symbolize voice assistance.
    UX/UI

    Now we're talking: Multimodal voice and the future of digital CX

    Are you familiar with multimodal voice? Learn more about the technology set to have an important role in the future of digital CX.

  6. cart abandonment concept with shopping cart showing big X and man walking away with credit card
    UX/UI

    Cart abandonment: What to do when customers 'ghost' you

    Cart abandonment statistics are high across all industries. Discover some of the best strategies for getting customers to complete their online purchases and save ‘ghosting’ for the dating apps.

  7. 7275
    UX/UI

    How leading travel brands embrace a personalized approach to UX & UI

    Discover four top travel brands that are providing personalized customer service through an enhanced user experience (UX).

  8. 3189
    UX/UI

    In customer experience and user-centered design, why fintechs are beating big banks

    Fintechs take a single banking service, understand pain points and make an improved application for that one service. In fintech, user-centered thinking makes for an outstanding customer experience.

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