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Everest Group selected 32 leading organizations to evaluate and compare for their 2019 report based upon specific performance, execution, achievement and knowledge parameters to determine the absolute market success and overall capability of service providers. The report highlights several of TELUS International’s key proprietary digital solutions.

LAS VEGAS and SIMI VALLEY, Calif., April 23, 2018 /PRNewswire/ – Two months after being acquired by leading global customer experience provider, TELUS International, the newly-branded Xavient Digital - powered by TELUS International has announced plans to hire 250 employees in Los Angeles, San Diego, and across the United States’ Northeast Coast with a focus on the Greater Philadelphia region in Pennsylvania, New Jersey and Delaware.

LAS VEGAS and SIMI VALLEY, Calif., Feb. 6, 2018 /PRNewswire/ – TELUS International today confirmed it has closed its previously announced acquisition of Xavient Information Systems, now rebranded as Xavient Digital - powered by TELUS International. With all conditions satisfied, TELUS International now holds a majority interest in Xavient and will purchase the remaining interest on or before December 31, 2020.

LAS VEGAS and SIMI VALLEY, Calif., Oct. 30, 2017 /PRNewswire/ – TELUS International, a leading global business process and information technology services provider, is pleased to announce plans to acquire Xavient Information Systems (Xavient), a global IT consulting and next-generation software services company with approximately 1,800 employees. Xavient is headquartered in Simi Valley, California in the United States and has operations throughout the U.S. and in India, serving customers primarily in the telecommunications, media, entertainment, healthcare, and banking and financial services sectors.

TORONTO and CORK, Ireland, Aug. 16, 2017 /PRNewswire/ – TELUS International, a leading global business process outsourcing (BPO) provider, announced today the acquisition of Voxpro, a provider of beautiful customer experience, technical support and sales operations solutions with locations in the United States, Ireland, Romania, and the Philippines.

LAS VEGAS, NEVADA–(Marketwired - July 11, 2017) - TELUS International, a leading global BPO and ITO provider, was named Outsourcing Provider of the Year at the 2017 Call Center Week Excellence Awards. Now in its eighteenth year, the Call Center Week Excellence Awards honor individuals and teams who have made a commitment to driving superior contact center and customer experience performance.

LAS VEGAS, June 6, 2017 /PRNewswire/ – Today, TELUS International, a leading global BPO and ITO provider, announced the launch of its omnichannel solution for customer support. In contrast to traditional omnichannel contact center solutions from other providers, TELUS International offers a holistic “beyond technology” approach, incorporating people and operations, and enabling technology to support an omnichannel customer experience.

Agreement leverages TELUS’ world-class customer service and employee engagement with Baring Private Equity Asia’s global relationships to expand TELUS International’s business process, IT and customer service operations.