Braze Implementation

Braze empowers personalized, automated customer conversations across digital channels, including email, push, SMS, WhatsApp and in-app screens. Our team of technologists, strategists and creatives orchestrates world-class experiences that increase customer lifetime value.

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solution braze

Trusted by the world’s most admired companies

  • An experienced team

    Work with technical engineers who solve tough integration challenges, strategists with industry expertise, data analysts who drive business outcomes and creatives who bring campaigns to life.

  • Obsessed with outcomes

    Our Braze experts deliver outsized impact. From quarterly business reviews to weekly planning sessions, we drive world-leading performance rates.

  • Braze Alloys partnerships

    We can plan and implement within Braze and across your broader martech stack, leveraging our long-standing partnerships with leading tech platforms.

Our Braze expertise

Our experienced Braze team maximizes ROI and anticipates evolving business needs.

Maximizing ROI and anticipating evolving business needs

We’ve helped dozens of leading companies migrate to Braze and accelerate personalization across channels. We are customer loyalty-obsessed and the best team to help nurture potential customers into superfans. Zero spam. No embarrassing errors. Just world-class conversations with your customers.

  • Braze Platform Implementation & Integration

    Seamlessly implement, integrate and optimize the Braze customer engagement platform, unlocking its full potential for your business.

    • End-to-end implementation (mobile/web SDKs, data ingestion)
    • Channel activation (email, SMS/MMS, push, in-app & more)
    • Third-party integrations with Braze Alloys & custom setups
    • Data strategy including architecture, privacy & governance
    • Platform training & future-state martech visioning
  • Campaign & Segmentation Strategy

    Transform your customer engagement with data-driven, personalized experiences across all touchpoints through strategic campaign planning and intelligent channel orchestration.

    • Customer journey mapping & persona-based personalization
    • Advanced audience segmentation & RFM modeling
    • Omnichannel orchestration for digital & physical touchpoints
    • Next-best-action automation & decision engines
    • Loyalty program strategy & rewards optimization
  • Creative & Content Strategy

    Elevate your brand messaging with a cohesive creative approach that seamlessly integrates across all customer touchpoints and campaign types.

    • Modular design & custom HTML template development
    • Content creation & messaging for all lifecycle stages
    • Campaign creative ideation & execution
    • Roadmapping & use case planning for optimal engagement
    • Streamlined campaign ops & creative workflow management
  • Managed Braze Operations

    Ensure flawless execution of your customer engagement strategies with our end-to-end managed services for the Braze platform.

    • Comprehensive Braze platform administration & configuration
    • Always-on journey orchestration & real-time campaigns
    • Rigorous multi-point QA testing & launch processes
    • Continuous campaign monitoring & optimization
    • Cross-channel technical enablement & support
  • Performance Optimization & Analytics

    Maximize the impact of your customer engagement efforts through data-driven insights, advanced testing and AI-powered optimization strategies.

    • Comprehensive analytics & custom dashboard development
    • A/B & multivariate testing for continuous improvement
    • Inbox quality assurance & deliverability optimization
    • Segment-specific insights & offer personalization
    • AI-powered optimization leveraging Braze Sage AI

As Braze Alloys, we partner with

  • Amplitude logo
  • Mparticle logo
  • Talon.One logo
  • Contentful logo
  • Google logo
  • Segment logo

Building a true competitive edge

  • 70+
    Certified practitioners globally
  • 2B+
    Customer messages launched in 2024
  • 5+
    Years of Braze implementation experience

TELUS Digital has such a pronounced understanding of the Braze sophistication within the platform itself.

Matt McRobertsSVP of Partnerships, BrazePartners - Braze Logo

Maximize the return on your Braze investment

Reach out and speak with a Braze expert today.

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