Join experts from TELUS Digital as they discuss how organizations can evolve their B2B sales strategies to meet shifting buyer expectations and unlock new growth opportunities.
Discover how technology empowers B2B sales teams to drive customer obsession, strengthen relationships and accelerate business growth.
On this episode, we explore strategies for building a compelling business case for customer experience (CX) investment — and how to optimize the budget you’ve secured.
On this episode, we discuss how start-ups can deliver exceptional customer experience with limited resources — and how businesses of all sizes can use these tactics to thrive in a competitive environment.
You've heard of product-market fit, but what about profit-market fit? Learn the difference and how scaling tech brands can achieve it.
The games industry can be challenging for start-ups and new entrants. Get the adaptable support you need to navigate uncertainty.
Facing hurdle after hurdle with your sales growth strategy? Persevere with these effective strategies to overcome customer indecision and drive retention.
When a title becomes more and more successful, games companies need to enhance their support in parallel. See how TELUS Digital ramped operations for a leading online multiplayer games company.
Scaling your business comes with enormous and sometimes unforeseen challenges. Discover seven of the most common mistakes leaders make when ramping up customer service.
The cryptocurrency market is attracting more users than ever. Learn how customer support can evolve to meet growing expectations.
Travel and hospitality brands can expect a post-pandemic surge in demand. Discover best practices to ensure you’re meeting customer needs.
A surge in interest for e-commerce and delivery platforms is pushing tech companies to ramp in order to keep pace with demand. Discover why employee engagement is a critical component of an effective ramping program.
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