Question 1

What is TELUS Digital talking about at Adobe Summit 2026 in Las Vegas?

Accepted Answer

{"key":"69038a87-17d3-40e4-9efd-186feb09b3e1","data":{"blocks":[{"key":"dhkdg","text":"TELUS Digital will focus on bridging the gap between human conversation and digital transformation by turning contact center data into a real-time engine for personalization.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"4uml2","text":"At Booth 2245 in Las Vegas, they will host live demonstrations showing how AI and Adobe tools — including Adobe Experience Platform, Adobe Experience Manager, and Adobe Real-Time CDP — can extract intent and sentiment from audio capture to instantly update web journeys and loyalty program offers. This showcase emphasizes moving beyond buried transcripts to create perfectly personalized customer experiences in real time.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"9osr4","text":"TELUS Digital will also lead a session on automating customer retention through real-time data triggers. They are sharing a major case study on replacing legacy batch processing with a real-time, agentic AI ecosystem that is projected to drive $23.4M in revenue through 2028. Attendees will learn about the next generation of agentic capabilities — automated reasoning, action and learning loops — powered by Adobe Journey Optimizer (AJO) and Customer Journey Analytics (CJA).","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}}],"entityMap":{}}}

Question 2

Who is attending Adobe Summit 2026 in Las Vegas from TELUS Digital?

Accepted Answer

{"key":"4f64cd2a-e4f6-4b1b-8cca-5cd719edf5a9","data":{"blocks":[{"key":"7cfp0","text":"At Adobe Summit 2026, meet TELUS Digital product specialists and leaders, including Jeremy Stern, Director of Analytics & Intelligence and Samantha Thibault, Senior Director of Digital Marketing. Learn more about AI-powered CX transformation and optimizing Adobe solutions.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}}],"entityMap":{}}}

Question 3

What is the scope of TELUS Digital’s Adobe expertise?

Accepted Answer

{"key":"5355dd9b-fee3-4b11-99e7-3942ecc0a806","data":{"blocks":[{"key":"f0o11","text":"As an Adobe Gold Solution Partner, TELUS Digital combines cross-domain expertise in marketing, data architecture, web engineering, digital analytics and customer experience strategy to ensure you get the most value from your investment in every platform across the Adobe Experience Cloud. Platform expertise includes:","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"1sfht","text":"Adobe Experience Manager: Leverage a versatile content management system to streamline workflows, enhance collaboration and personalize cross-channel content.","type":"unordered-list-item","depth":0,"inlineStyleRanges":[{"offset":0,"length":26,"style":"BOLD"}],"entityRanges":[],"data":{}},{"key":"180tr","text":"Adobe Real-Time CDP: Combine siloed data and unify customer profiles.","type":"unordered-list-item","depth":0,"inlineStyleRanges":[{"offset":0,"length":21,"style":"BOLD"}],"entityRanges":[],"data":{}},{"key":"efls0","text":"Adobe Journey Optimizer: Enhance cross-channel messaging and scale customer value with intelligent automation.","type":"unordered-list-item","depth":0,"inlineStyleRanges":[{"offset":0,"length":24,"style":"BOLD"}],"entityRanges":[],"data":{}},{"key":"1bn95","text":"Adobe Commerce: Elevate your online businesses with a comprehensive ecommerce solution, enabling seamless transactions, personalized customer experiences and robust analytics.","type":"unordered-list-item","depth":0,"inlineStyleRanges":[{"offset":0,"length":15,"style":"BOLD"}],"entityRanges":[],"data":{}},{"key":"6alip","text":"Adobe Campaign & Marketo Engage: Streamline marketing efforts, ensuring campaign success.","type":"unordered-list-item","depth":0,"inlineStyleRanges":[{"offset":0,"length":32,"style":"BOLD"}],"entityRanges":[],"data":{}},{"key":"utan","text":"Adobe Customer Journey Analytics & Target: Unify data with Adobe Analytics and CJA for a single customer view. This fuels real-time personalization and A/B testing with Adobe Target to optimize interactions.","type":"unordered-list-item","depth":0,"inlineStyleRanges":[{"offset":0,"length":42,"style":"BOLD"}],"entityRanges":[],"data":{}}],"entityMap":{}}}

Question 4

How can I speak with TELUS Digital at Adobe Summit 2026?

Accepted Answer

{"key":"f2a083f7-52dc-4094-8c2b-299e44bf2761","data":{"blocks":[{"key":"e9i0","text":"Complete the form above to schedule time with TELUS Digital leaders at Adobe Summit. Registration in advance is recommended.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"967uf","text":"Attendees can also stop by the TELUS Digital booth to connect with our team on site. Media can contact media.relations@telusdigital.com to arrange interviews.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}}],"entityMap":{}}}

Question 5

What differentiates TELUS Digital’s services from its competitors?

Accepted Answer

{"key":"55e08a17-fd70-40d4-83c4-8d78b2a8281f","data":{"blocks":[{"key":"3nrsh","text":"TELUS Digital separates itself from competitors by combining 16 years of strategic Adobe partnership with a unique battle-tested operator mindset. As an Adobe Gold Solution Partner with over 150 certifications and 100+ successful enterprise-scale implementations, the team provides unmatched technical mastery across the entire Adobe ecosystem. Unlike traditional consultants, TELUS Digital leverages its parent company, TELUS, as a living laboratory to refine AI-fueled customer experience solutions in high-stakes, real-world environments before deploying them to clients. This integrated design-build-deliver model — trusted by world-leading brands like Brightline and IBM — enables the transformation of complex data into real-time personalized journeys that drive measurable revenue growth.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}}],"entityMap":{}}}

GenAI applications that drive business performance

Insights Overview

Categories

Industries

Resource Types

Glossary

Adobe Summit

Schedule a meeting with our team

Where to find us

Turn your contact center into a real-time engine for Adobe personalization

Automate customer retention and loyalty with real-time data triggers

Booth 2245

Meet with our experts

Simple workflows

Seamless experiences

Scalable insights

Building a true competitive edge

Resources for Adobe Summit attendees

Unleash the power of your platform with Adobe Experience Cloud

Unleash the power of your platform with Adobe Experience Cloud

Unlocking the potential of a full-scale digital transformation, driven by Adobe Experience Cloud

Unlocking the potential of a full-scale digital transformation, driven by Adobe Experience Cloud

Reducing high call volume with Adobe Customer Journey Analytics

Reducing high call volume with Adobe Customer Journey Analytics

Frequently asked questions