Content Moderation Solutions
Protect the safety and well-being of your user communities to maintain trust and keep your brand strong.
Protect your brand
Effectively manage your online reputation and remove inappropriate content or actions that go against healthy community guidelines.
Boost your social media presence
Increase your user base and attract more customers through your social and ecommerce channels with community management best practices.
Keep users safe
Safeguard your online community with user risk scoring, background checks, watchlists and proactive safety notifications.
Don’t just moderate; elevate your online communities
Leverage our best-in-class capabilities to ensure your digital experiences are safe and welcoming for users.
Human-in-the-loop approach
Better understand the context of content with resilient human agents in the workflow.
Award winning well-being programs
Our extensive wellness programs ensure our digital first responders stay mentally, emotionally and physically healthy.
Localized compliance
With 31 countries of operation covering 50+ languages, our content moderation teams are ingrained in the local markets and cultures they are protecting.
Digital expertise
Harness the power of our digital accelerators to safeguard the best experiences for your customers.
Explore our success stories
Strengthening a global social media giant’s brand reputation
Discover how TELUS Digital supports a global leader in short-form video content with moderation and ad review services.
89%average content moderation accuracy score
64%reduction in attrition fallout
Aligning content moderation operations to new legislation for a games client
Learn about TELUS Digital's work helping a successful games company maintain player safety on its social media channels with content moderation.
Protecting the player community for a global games platform
See how we helped a global games platform scale its content moderation operations amid a period of unprecedented growth.
97%average attendance rate for content moderators
94%customer satisfaction
Strengthening a global social media giant’s brand reputation
Discover how TELUS Digital supports a global leader in short-form video content with moderation and ad review services.
89%average content moderation accuracy score
64%reduction in attrition fallout
Aligning content moderation operations to new legislation for a games client
Learn about TELUS Digital's work helping a successful games company maintain player safety on its social media channels with content moderation.
Protecting the player community for a global games platform
See how we helped a global games platform scale its content moderation operations amid a period of unprecedented growth.
97%average attendance rate for content moderators
94%customer satisfaction
Celebrating excellence
TELUS International (now TELUS Digital) was named a Leader in NelsonHall’s 2023 NEAT Assessment for Content Transformation Services.
TELUS Digital is actively building comprehensive content transformation capabilities covering trust and safety and data and content annotation services for AI, and content creative, strategy, and design.Ivan KotzevLead CX Analyst, NelsonHall
Learn more about our Content Moderation Solutions
Speak with a digital CX specialist today.
Contact sales