Salesforce Implementation

End-to-end, industry-informed partner

TELUS Digital is optimally equipped to deliver enterprise-scale implementations, integrations and agentic AI solutions. Backed by a Summit-level Salesforce partnership, our global experts have completed over 1,000 projects across the Salesforce ecosystem.

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A trusted Salesforce implementation partner delivering scalable solutions, expert guidance and measurable business impact.

Your expert guide through the entire Salesforce ecosystem

Maximize ROI, fast
We prioritize high-impact use cases and rapid time-to-value. Our proven frameworks, accelerators and iterative approach ensure every Salesforce rollout drives meaningful outcomes from day one.
Boost efficiency, elevate experience
Streamline operations while enhancing customer experience. Our Salesforce solutions automate workflows and unify data to serve customers faster and smarter.
Build for the long run
We future-proof your Salesforce investment. Scalable architectures, integrated AI and adoption-focused support ensure your teams are empowered to evolve, innovate and thrive over time.

Full lifecycle Salesforce services, delivered at enterprise scale

Whether you're starting fresh, modernizing legacy systems or scaling Salesforce across regions, we support the entire lifecycle — from roadmap and design through build, integration, testing, rollout and managed services.

Understand your needs
Our experts understand industry-specific workflows and compliance. Pre-built solutions accelerate time-to-value for banking, insurance, healthcare, manufacturing and more
Implement with ease
We lead complete Salesforce deployments — Sales Cloud, Service Cloud, Marketing Cloud and more. Our team handles configuration, data migration, integration and rollout to ensure enterprise success.
Integrate with core systems
Connect Salesforce to your enterprise ecosystem. We integrate with SAP, Amdocs, legacy CRMs and backend platforms using MuleSoft, Boomi and custom APIs — ensuring seamless data flow and continuity.
Learn from the data
Einstein GPT, Tableau CRM, embedded AI agents — we'll help you harness Salesforce's intelligence layer to automate service, optimize sales and uncover insights that fuel smarter decisions.
Adopt new systems and processes
Success isn't just technical — it's human. Our approach includes stakeholder alignment, training and change enablement to ensure your teams embrace and maximize the platform from day one.
Enhance and improve
Post-launch, we provide continuous improvement. Our managed services team offers admin support, performance tuning, training and evolution planning to keep you ahead of change.

Your one-stop shop for Salesforce services

Unlock the power of AI for rapid deployment of intelligent agents, full-scale AI transformations and prebuilt AI-first applications.

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Agentforce Rapid Deployments

Launch intelligent AI agents quickly to boost both internal efficiency and customer engagement. Empower teams with assistive tools to handle routine tasks, while customer-facing agents deliver real-time, personalized support across channels for superior experiences.

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AI-Powered Enhancements

Accelerate your AI journey with an end-to-end solution that embeds AI across your business. From outsourcing AI operations to driving department-wide transformation, this offering scales effortlessly to enable enterprise grade AI implementation from prototype to production.

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Prebuilt AI-First Applications

Deploy ready-made AI-first applications for storytelling, customer guidance and business development. From narrative control systems to multimodal support and lead-generation engines, these tools enhance creativity, automate workflows and unlock new growth opportunities.

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Service Cloud & Contact Center Transformation

Reimagine customer service with integrated Service Cloud solutions. From intelligent routing and knowledge bases to fully AI-enabled contact centers, we modernize support functions to improve resolution time, satisfaction and cost-to-serve.

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Marketing Cloud & Personalization at Scale

Orchestrate personalized, data-driven campaigns across every touchpoint. Our Marketing Cloud services integrate CRM, web and behavioral data to deliver relevant messaging that deepens engagement and drives conversions.

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Salesforce Experience Cloud Solutions

Deliver seamless digital experiences through portals, apps and websites built on Experience Cloud. We design and implement branded self-service platforms that integrate effortlessly with back-end systems and support omnichannel journeys.

Improve your bottom line, one Salesforce project at a time

0 Salesforce certifications held
0 +Salesforce projects completed
0 +Salesforce consultants across the U.S., Canada and India
0 Star CSAT rating across Salesforce programs

The team of seasoned functional practitioners worked with us to analyze and understand the business requirements and integrations needed to support our desired model. They helped us efficiently and expertly deploy Sales and Service Cloud and Mulesoft [...]. We could not have launched Salesforce without their consulting help. Orgill 2