TELUS Digital & Zendesk
AI-powered customer experience
Combining industry-leading expertise, AI-driven solutions and global talent, we deliver intelligent experiences across the entire customer journey. Gain the omnichannel advantage with a 360-degree view of customer data and a unified experience across all channels.
Deliver smarter experiences
Enhance decision-making and personalize support with TELUS Digital’s CX expertise and Zendesk’s industry-leading CRM and CCaaS platform — optimizing your CX strategy at every touchpoint.
Scale with flexibility
Stay ahead of evolving expectations with agile CX solutions that scale with your business, helping optimize operations and control costs while seizing new opportunities in a changing world.
Empower your CX team
Unlock your team's full potential with intuitively designed tools and AI-powered insights. Boost productivity, streamline workflows and enable your agents to deliver exceptional experiences.
Elevate your CX with TELUS Digital and Zendesk
Unlock the power of intelligent customer experiences with our integrated CCaaS and CRM expertise and solutions. Streamline operations, enhance agent performance and deliver personalized support across all channels.
Optimize your contact center with CCaaS
Transform your customer service operations with our cloud-based contact center solution:
- Intelligent routing and queue management
- Workforce optimization and analytics
- Automated self-service options
- Real-time agent assistance and coaching
- Scalable infrastructure for business growth
Streamline customer relationships with CRM
Enhance customer interactions and boost agent productivity with our integrated CRM solution:
- Centralized customer data management
- Automated workflow and task assignment
- Customizable dashboards and reporting
- Integration with existing business tools
- AI-driven customer insights and predictions
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0 global delivery centers
Awards & Recognition
Celebrating excellence
Don’t just take our word for it: We have a proven track record for digital CX success.
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Transform your business with our end-to-end solutions
