Intelligent Insights
Optimize your digital workforce to drive better business outcomes and reduce costs with our proprietary bot management platform. By bringing digital co-workers and employees together in the same space, Intelligent Insights provides the clarity needed for greater strategic decision making.
Reduce bot sprawl
Gain unparalleled visibility and control over your RPA and chatbot deployments. Eliminate redundancies, gain insight into license utilization and identify underutilized bots.
Optimize digital co-worker performance
Measure and track the operation and performance of each bot within a centralized platform to make informed business decisions.
Improve bot lifecycle management
Effortlessly oversee bot creation, deployment, monitoring and maintenance to improve bot mortality rates.
Discover our next-level bot management system
Intelligent Insights delivers the tools and controls you need to scale your digital workforce.
Partner agnostic
Our platform can be integrated with market leading chatbot and RPA solutions such as Blue Prism, UiPath, Automation Anywhere and many more.
Real-time visual reporting
Visualize the performance of your digital workforce, no matter how large or diverse, with easy to read information that can be exported and shared in a variety of user-friendly formats.
Built-in ROI calculator
Monitor your collective cost savings by bot and/or business unit in less than three simple clicks.
Workflow efficiencies
Streamline internal bot proposal submissions and approvals with easy to navigate workflows.
User-friendly dashboard
The easy to navigate dashboard provides a single vantage point of your digital workforce.
Innovation opportunities
Boost employee engagement with a suggestion portal dedicated to empowering your team members to submit innovative ideas, suggestions and reviews.
Explore our success stories
Driving efficiency with digital automation for a financial services brand
Discover how TELUS Digital implemented a comprehensive intelligent automation solution for a financial services client that enabled operational efficiency, a reduction in employee effort and an overall increase in customer satisfaction.
40%improvement in customer satisfaction scores
9%decrease in average handle time
Enabling a global transportation giant to achieve its hyperautomation goals
Uncover how TELUS Digital’s digital automation solutions helped to drive efficiencies, improve customer resolutions and facilitate positive customer experiences for the client.
30%approximate improvement in average handle time
7%increase in service quality as measured via PCS
Driving efficiency with digital automation for a financial services brand
Discover how TELUS Digital implemented a comprehensive intelligent automation solution for a financial services client that enabled operational efficiency, a reduction in employee effort and an overall increase in customer satisfaction.
40%improvement in customer satisfaction scores
9%decrease in average handle time
Enabling a global transportation giant to achieve its hyperautomation goals
Uncover how TELUS Digital’s digital automation solutions helped to drive efficiencies, improve customer resolutions and facilitate positive customer experiences for the client.
30%approximate improvement in average handle time
7%increase in service quality as measured via PCS
Intelligent Insights delivered impressive results for a leading telecom company
- $24MIn cost savings
- +12MTransactions completed by digital co-workers
- +800KHours saved
- +160Processes automated
Transform your business with our end-to-end solutions
