Drive growth in a dynamic digital landscape

Media

Building, optimizing and running the most critical media channels

Leading media brands trust TELUS Digital to solve their most complex streaming, publishing and fan-engagement challenges. We build end-to-end experiences that exceed expectations at every touchpoint and create tangible impact — boosting satisfaction, driving subscription growth and fighting churn.

Trusted by media and entertainment icons

Fox sports logo whiteWillowTree_Logos_HBOWarner Media logoCrunchyroll logoSling logo (white)Vox logo white
OUR EXPERTISE

Solve your sector’s unique challenges with a proven partner

Generic solutions don't solve specialized problems. We leverage deep-rooted media expertise to tailor our capabilities to the precise requirements of your sector and deliver impact where it matters most.


TELUS Digital teams optimize content delivery, user experience and monetization for streaming platforms. With experience in every model (AVOD, SVOD, TVOD, and FAST) and across every platform (mobile, web, STB, TV, Roku), our global experts build custom solutions for audience growth.





Innovative capabilities powering media success

We combine digital product expertise, content intelligence and CX solutions to build engaging experiences that scale with your organizational goals.

  • Build immersive, hyper-personalized digital experiences

    Craft world-class digital interfaces that captivate audiences across web, mobile and streaming apps. By leveraging data-driven personalization and friction-free UX strategies, we help you increase consumption and conversion from the moment a user lands on your platform.

    Learn more
  • Turn contact center support into your engine for growth

    Move beyond ticket resolution to revenue resilience. We deploy proprietary, human-in-the-loop AI agents that resolve issues instantly while identifying retention opportunities — protecting your margins while elevating the subscriber experience.

    Learn more
  • Ensure tech reliability at global scale

    We architect resilient, cloud-native hybrid and edge solutions designed to withstand the massive concurrency of live events and premieres. From modernizing legacy systems to high-scale engineering, we ensure your infrastructure remains stable and secure when your audience is most engaged.

    Learn more
  • Secure subscriber trust and brand integrity

    Protect your platform’s revenue and reputation with holistic safety solutions. We combine AI-powered threat detection with human oversight to prevent account takeovers, block subscription fraud and moderate content. This ensures a secure, inclusive environment for your fans and advertisers.

    Learn more
  • 3.4M
    record-breaking, concurrent Super Bowl streams for FOX
  • 300%
    increased market share for HBO as first D2C platform rival of Netflix
  • 2800
    active content moderators for a leading social media network
  • 50%
    churn reduction for a global telco operator’s TV platforms

From day one, the level of collaboration between Pepsi and TELUS Digital has been best-in-class. In such an important project with countless variables, the TELUS Digital team has been a close and agile partner who helped shape and elevate how consumers experience the Pepsi Super Bowl Halftime Show.

Rick FunaokaDirector of Brand Marketing, Pepsi

Case studies: Our expertise in action

  • Helping a global media and technology company deliver secure, efficient customer experience at scale

    See how an enduring partnership with TELUS Digital enables the delivery of innovative customer support solutions.

    • 10Year partnership (and counting)
    Read the case study
  • 500M QR codes, 103M viewers: from concept to brand bowl MVP in weeks

    Learn how PepsiCo boosted engagement with NFL fans during its live halftime show by partnering with TELUS Digital to build a companion digital experience.

    • 500MPepsi bottles and cans printed with QR codes to promote the Pepsi Super Bowl LVI Halftime Show app
    Read the case study
  • 37% more transactions: iZotope’s Adobe-powered audio ecommerce platform

    See how audio software company iZotope grew transactions 37% and sales 17% YoY by implementing Adobe Experience Cloud with the help of TELUS Digital.

    • 17%increase in sales
    Read the case study
Item 1 of 3

Complex challenges solved at global scale

Our award-winning team delivers the right content through the right platform at the right moment.

Our partners

AWARDS AND RECOGNITION

Celebrating excellence

We're proud of our industry track record, which includes accolades for innovation and excellence in customer experience.

Transform your media experience

Partner with our experts to drive growth and audience engagement in a dynamic digital landscape.

Connect with us