The customer experience transformation partner

Via our parent company, TELUS, we have a Day 0 client in everything we do. The ideas we bring you have been battle tested in a highly competitive and regulated environment for a leading global brand.

We've purposefully positioned ourselves at the intersection of capability and care. TELUS Digital is large enough to solve your most complex challenges, but focused enough to treat your business as if it were our own.

We believe the future isn't human versus machine — it's human with machine. Our approach weaves data and technology with human intelligence and judgment, creating AI solutions that are technically sound, responsible and genuinely beneficial.

Purpose drives performance. Our world-class 78% team member engagement score reflects what happens when people work for the world's most giving company. With $1.8B donated across TELUS since 2000, and 100,000 volunteer hours in 2024 from TELUS Digital, our teams are deeply invested in making a difference — and that translates directly to better outcomes for your brand.

We don't just hand you a strategy deck and walk away — we build, implement, and operate the solutions. While consultants deliver recommendations, we deliver results and we offer outcomes-based pricing to prove it.